Prior to the pandemic, we already had a number of policies in place to ensure your health and safety.  For example:

  • Cleaning and sanitising equipment between hires

  • Cleaning hands regularly

  • Ensuring staff are not ill and are fit for work

We have now added the following additional measures:

  • Equipment is now cleaned and sanitised with BS EN 14476 standard anti-viral products, which are effective against coronaviruses.

  • Staff will wear masks and gloves when delivering and collecting equipment.

  • Staff are encouraged to wash hands often and for at least 20 seconds each time (or use hand sanitiser when this is not possible).

  • Staff will not enter private homes, so will deliver soft play equipment to the door for the hirer to set up.  Staff will require external access to private gardens when setting up inflatables.

  • Equipment will be "rested" for at least three days between hires.

  • We will only hire to venues (such as community centres) when it is legally permitted to do so, and only if the venue has a suitable Covid-19 policy in place and is cleaned to an acceptable standard.

  • We are currently not accepting cash payments.

  • We will endeavour to maintain a two metre distance from customers at all times.

We ask that our customers:

  • Inform us immediately if a member of the household is displaying any Covid-19 symptoms or has tested positive for Covid-19 within the 10 days before or after the hire, or during the hire, so that we can take appropriate action.

  • Wash or sanitise hands prior to using the equipment and at regular intervals while using the equipment.

  • Ensure equipment used by their household only, or that any mixing of households complies with the regulations that are in place at the time of hire.

  • That you comply with all other national and local requirements that may be in place at the time of hire.

  • That you maintain a two metre distance from our staff members where possible.

To see our Covid-19 risk assessment, please click here.